Shipping policy

1. Shipments :

Shipping Frequency: International orders are shipped directly from our warehouse in Florida, USA, as soon as they arrive at our location.

Shipping Method: International shipments are handled through international couriers such as USPS, UPS, or DHL, depending on the destination and available options.

Delivery Time: The international delivery time varies depending on the destination. Estimated time frames are:

  • USA and Canada: 2 to 10 business days

  • Latin America: 7 to 15 business days

  • Europe: 10 to 20 business days

  • Asia, Oceania, and other destinations: 15 to 30 business days Please note that these are estimates and may be affected by factors beyond our control, such as customs or external conditions.

Shipping Costs: The cost of international shipping will be calculated at the time of purchase, based on the weight, size of the package, and destination. If you have any questions about the costs, feel free to contact us before making your purchase.

Order Tracking: Once the package is shipped, we will provide you with a tracking number to monitor the status of your package.

2. Taxes and Customs:

International Customs: International orders may be subject to taxes, duties, or customs fees, which are determined by the destination country. We do our best to estimate and pay them from the beginning.

Additional Customs Information: In some cases, customs authorities in the destination country may require additional information or documents before allowing the package to clear. This is an independent process from our store, and we want to emphasize that we are not responsible for any delays or costs associated with this procedure. if you need information to release the product contact us to ask for it.

3. Shipping Delays:

Causes of Delays: While we strive to ensure shipments arrive within the estimated time frame, factors such as weather conditions, logistical issues, or customs procedures may cause delays beyond our control. Unfortunately, we are not responsible for these setbacks.

Shipping Issues: If you experience a significant delay or any issues with your order, please contact us as soon as possible so we can investigate and offer the best possible solution.

4. Changes to Shipping Address:

Address Corrections: If you need to make a change to your shipping address after placing your order, please contact us within the first 24 hours so we can make the necessary adjustments. After this period, we cannot guarantee the change can be made.

5. Contact Information:

If you have any questions or need further details about your shipment, please contact our customer service team at:

Email: contactoinspirada@gmail.com

Thank you for choosing Inspirada Hecho a Mano for your purchases. We hope you enjoy our products made with love and dedication!